Question 1

Where do you ship to?

Accepted Answer

We ship worldwide! No matter where you are, we will deliver your favorite beauty products straight to your door.

Question 2

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location and customs processing. Once your order is dispatched, you will receive a tracking number to follow your package every step of the way.

Question 3

How can I track my order?

Accepted Answer

After your order is shipped, you will receive a confirmation email with your tracking number. Simply use the link provided to monitor your delivery in real time.

Question 4

What should I do if I receive a damaged or wrong item?

Accepted Answer

We are so sorry about that! Please contact us within 48 hours of delivery at contact@getmmstore.com with your order number and a photo of the item. We will make it right with a replacement or full refund.

Question 5

Are your products safe for sensitive skin?

Accepted Answer

We carefully curate our products to ensure quality and safety. However, we always recommend checking the ingredient list before use, especially if you have sensitive skin or known allergies.

Question 6

How can I contact MM Store?

Accepted Answer

We are always happy to help! Reach out to us at contact@getmmstore.com and we will get back to you within 24–48 business hours.

FAQ

Frequently asked questions